How To Fix Xbox Series X|S Not Connecting To Wi-Fi

Last updated on November 24th, 2024 at 02:40 pm

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Did your Xbox Series X|S receive a notification that it can’t connect it to Wi-Fi? Whether you are installing a new game, or playing online with friends, it is very important to have a stable Wi-Fi connection to take advantage of your Xbox. Read this guide to learn how to fix your Xbox Series X|S not connecting to Wi-Fi issues.

Xbox Errors You Might Have Experienced

Here are some errors you might have experienced while trying to connect your Xbox One/Series X|S to Wi-Fi:

Your security protocol won’t work error
Can’t connect to your wireless network error
There’s a problem with network quality error

Why Isn’t My Xbox Series X|S Connecting To My Wi-Fi?

Here are three reasons why your Xbox is not connecting to Wi-Fi:

Wi-Fi Router Issues
Network Interference
Hardware Issues On Your Xbox

Enhance Your Wi-Fi Signal

The first way you can fix your Xbox Series X|S not connecting to Wi-Fi is by enhancing your Wi-Fi signal. Here are some ways you can do so:

Keep your Xbox and router away from walls and metal objects.
Move your Xbox and router off the floor.
Put your Xbox closer to your router.
Add a wireless repeater to boost your Wi-Fi range.

Power Cycle Your Xbox, Modem & Router

You can fix your Wi-Fi not connecting issues by power cycling your Xbox, modem, and router. To do this, follow these steps:

First, unplug your router and modem’s power cable for 5 minutes.
Next, press and hold the Xbox button to open Power Center.
Select Restart console and then choose Restart.

After waiting 5 minutes, plug your modem and router back in, and wait for all of the lights to return to normal state.

Forget Wireless Network

You can also fix your Xbox Series X|S not connecting to Wi-Fi by forgetting your Wi-Fi network settings. Here’s how to

Go to Settings in the top-right corner, then select Network settings.
Select Forget wireless network, then reconnect to your Wi-Fi network again.

Change DNS Settings

Another way you can fix your Xbox Series X|S not connecting to Wi-Fi is by changing your DNS settings:

First, go to Settings in the top-right corner, then select Advanced settings.
Next, go to DNS settings, then choose Manual.
Type in the Google DNS below as the Primary DNS, then press Start:

8.8.8.8

Type in the Google DNS below as the Secondary DNS, then press Start again:

8.8.4.4

Clear Your Wireless MAC Address

You can also fix your Xbox Series X|S not connecting to Wi-Fi by clearing your wireless MAC address:

Go to Settings in the top-right corner, then choose Advanced settings
Select Alternate MAC address, choose Clear, then restart your Xbox to clear your wireless MAC address.

Change Port Settings

Changing your port settings is another way you can fix your Xbox Series X|S not connecting to Wi-Fi:

Go to Settings in the top-right corner, then choose Advanced settings
Select Alternate port selection, then choose Manual
Go to Select port, then choose a different port from the one you were using before.
Select Continue to apply changes.